Annapoorni Balan, Principal, IUEf SECRETARY GENERAL for Pooma Educational Trust
Who do you think is a more valuable asset to the organization?
Who do you think can motivate people; boost their overall morale to increase productivity? Who do you think will be able to retain employees more efficiently while ensuring work satisfaction? It’s the need of the hour. We are a sum of emotions. Our emotions affect everything we do on a daily basis. Our emotional patterns and behavior directly affect our reality and experiences. Everything starts with feelings and emotions before manifesting into reality. If you were questioned a few years ago about the factors that influenced a person’s chances of success, you’d probably say intelligence, technical skills, highly evolved cognitive abilities and other similar attributes. It was the established ‘truth’ a few decades ago that people with exceptionally high intelligence stood a glowing chance of being ultra-successful in life, but not anymore. However, emotional intelligence if not more is as important as intelligence quotient for success in today’s people and relationship-centric world.
Success is an amalgamation of multiple factors – a majority of them being our ability to manage our and other people’s emotions. The first aspect of emotional intelligence is identifying or recognizing our and other people’s emotions, desires, motivators, and intentions. The second aspect is using this knowledge of our and other people’s emotions to achieve the most constructive result or outcome for everyone. There has been consistent and continuous research in the field of emotional intelligence since the path-breaking. If a person has to navigate and negotiate the world around him or her, he/she needs to acquire the ability to deal with different personalities and learn the art of mastering social relationships. This is a different kind of intelligence that is applicable in the real, physical world. It is not the intangible, academic intelligence discussed behind the closed walls of a classroom or library. Once emotional intelligence entered the mainstream, intelligence quotient was viewed as a narrow way of viewing things. A person’s technical skills, knowledge, and cognitive abilities became a much narrower way of assessing his/her overall chances of success. The cutthroat business and professional world is different from classrooms. Success in real life is about the ability to handle people and strike meaningful/rewarding relationships with them to accomplish your goals and a beneficial outcome. Impressive honors and multiple degrees do not automatically guarantee life success unless they are backed up by the ability to manage people. Then you are a hard-to-beat combination!
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